You will either receive an invite to a screening event, or you can find a public screening in the Discover section. You will need a Kinema account to attend any screenings. Sign up for or log into your account.
To secure a ticket, visit a screening event’s page, and select ‘Tickets’. If there is a ticket price, enter your credit card information to buy a ticket. You’ll get an email with your ticket info and how to join the screening (be sure to check your spam, junk, or promotions folders!)
Yes –The film screens live, just like a movie theater, so there’s no need to press play. Show up early - there are sometimes pre-movie surprises that you don’t want to miss!
Yes! Ticket limits are set by the hosts of a screening. If it is marked as sold out, unfortunately there are no additional tickets available, and you’ll have to purchase a ticket for a different screening or reach out to the host directly.
All tickets are final and non-refundable unless the host or Kinema has canceled the screening.
No. Your account and ticket is unique to you. Each person must have their own account and ticket to attend.
Double check your spam, junk, or promotions folder in case the confirmation was filtered out. If you don’t see it, log into your Kinema account and go to your Tickets section in the upper right hand corner – all purchased tickets will be there. If you see a charge on your credit card, but no tickets there, contact us at hello@kinema.com.
Sharing is caring! Send them a link to the event page!
In the top-right corner of the Kinema homepage, select ‘Log In’ and follow the onscreen prompts. You can edit your account by clicking your initials in the top-right corner and Account Settings.
Yes
In the top-right corner of any page, click your initials and select Account Settings from the drop-down menu. You will be emailed a link to reset your password, please check your junk folder if you do not see an email from hello@kinema.com
You can reset your password by using our Password Reset tool.
Visit your Account Settings, select Password, enter your Current Password, then enter a New Password. Finally, clickUpdate Password to confirm it.
No, your account is unique to you. A friend must create an account to host or attend a screening event.
Yes. All payment information is submitted and securely stored with our payment processor, Stripe, a PCI-certified Service Provider Level 1.
We recommend watching on a non-mobile device and using the latest version of Chrome. If you are still encountering issues, please try refreshing your page. If that doesn’t work, contact us at hello@kinema.com.
Our virtual cinema is compatible with all devices and browsers. However, for the best experience, we recommend watching on your computer with the latest version of Chrome.
Yes, you can using Safari on iOS 12 or later.
At this time chat is only available on laptop or desktop computer.
Yes, you can use Chromecast, Airplay or connect directly from a laptop or desktop computer using an HDMI cable.
Our virtual cinema is compatible with most modern browsers and devices. We do recommend the latest version of Chrome when watching on a laptop or desktop computer.
Visit our Browser Compatibility page to check your browser.
Yes! You can enable closed-captioning by clicking on the “CC” button in the lower-right corner of the player.
To enable captions:
It depends! Generally yes, as our mission is to make films accessible to anyone, anywhere. However, in some cases, we only have the U.S. rights to the films.
To host a screening:
Both! You have the option to choose if you want to host a screening in person at your venue or online in a Virtual Kinema.
Just like a movie theater, the movie will start at the time you scheduled it for. You do not need to press play, and there is no rewind or fast forward either.
As the host, if you cancel your event then all of your guests will be refunded for their tickets. If you paid a licensing fee upfront, you can cancel and receive a refund up to 2 weeks in advance of your event.
If your event is ticketed and you cancel your event, then all of your guests will be refunded for their tickets. If your event is free and you paid a licensing fee upfront, you can cancel up to 2 weeks before your event to still receive a refund.
We recommend either attending a virtual screening to experience it first-hand or, to watch this recording of a demo. Reach out to us to schedule an additional demo!
No, our account and ticket is unique to you. In order to preserve the security of the film, each person must have their own Kinema account and ticket to attend.
Simply send them the link to your event page –You can find this link by going to your host management page and clicking “manage screening.” From there, you will see the option to “view screening” which is the link you will send out to your guests.
As the host, your account will automatically be provided with one free ticket. For secure access, each attendee must have an account and ticket.
You can screen any movie from our available library! These films are carefully curated and have been licensed to allow for screening events. If you would like to request another movie, please email films@kinema.com.
Public screening events are listed on our “Discover” page and are open to anyone to attend. They are also listed in our upcoming screenings and available in search engine results.
Private screenings have a dedicated event page with information on how to get tickets. This page can only be accessed through a unique link you share with your guests.
While we advocate for freedom of speech, we also value safe spaces for conversations. The chat function in your virtual cinema has an automated filter to block inappropriate content. As the host, you also have the ability to delete messages and block users.
Yes. As the host of an event, you can delete unwanted chat messages from audience members. If they continue to post unwanted messages, you can ban the user. This will disable their ability to chat, but they will still be able to view the film.
Payouts are available 1-2 business days after a ticket is purchased.
Yes. You can charge for tickets and donate the proceeds to any cause, person, or place of your choice. However, you will still need to input your bank info on your Stripe account. This could be your own account, and then you can make the donation separately or add the bank account of the non-profit of your choice.
In the top-right corner of the Kinema homepage, select ‘Log In’ and follow the onscreen prompts. You can edit your account by clicking your initials in the top-right corner and Account Settings.
Yes
In the top-right corner of any page, click your initials and select Account Settings from the drop-down menu. You will be emailed a link to reset your password, please check your junk folder if you do not see an email from hello@kinema.com
You can reset your password by using our Password Reset tool.
Visit your Account Settings, select Password, enter your Current Password, then enter a New Password. Finally, clickUpdate Password to confirm it.
No, your account is unique to you.
A friend must create an account to host or attend a screening event.
Yes. All payment information is submitted and securely stored with our payment processor, Stripe, a PCI-certified Service Provider Level 1.
We recommend watching on a non-mobile device and using the latest version of Chrome. If you are still encountering issues, please try refreshing your page. If that doesn’t work, contact us here.
Our virtual cinema is compatible with all devices and browsers. However, for the best experience, we recommend watching on your computer with the latest version of Chrome.
Yes, you can with Safari on iOS 12 or later.
At this time, chat is only available on laptop or desktop computer.
Yes, you can use Chromecast, Airplay, or connect directly from a laptop or desktop computer using an HDMI cable.
Our virtual cinema is compatible with most modern browsers and devices. We do recommend the latest version of Chrome when watching on a laptop or desktop computer. Visit our Browser Compatibility page to check your browser.
Yes. Captions can be enabled in the Virtual Kinema Player.
To enable captions:
It depends! Generally yes, as our mission is to make films accessible to anyone, anywhere. However, in some cases, we only have the U.S. rights to the films.
We’re a marketplace platform pairing powerful films with engaged audiences through host-led, non-theatrical exhibition.
We’re seeking feature length films, at festival quality level that we think will perform well with Kinema Hosts.
We review and curate all films before enabling a film access to Kinema hosts and audiences. We encourage you to apply here!
Sometimes yes! However we have found that Kinema hosts are most interested in either a series of shorter films, or one short film on the longer side (~40 minutes).
We facilitate the non-theatrical exhibition of your film. Non-theatrical exhibitors (aka Hosts) book showings of your film through Kinema.com. We do not acquire films, you maintain your rights.
There is a platform hosting fee of $499 a year per film title, plus a revenue share that varies by title.
Your film generates revenue through licensing fees and ticketing. Hosts either pay a licensing fee to book a showing of your film, or they sell tickets and split the revenue with you. Learn more in our Support section.
We’re your operational partner in running your screening tour. We take care of all the logistics of a screening tour including: promotion to Kinema hosts, film delivery via the offline cinema player or a live virtual cinema, customer service, reporting, payments and payouts.
As long as you’d like! At minimum we recommend the film be visible on the platform for one year, with a booking window of at least 4-6 months.
Your film is uploaded, stored remotely on AWS, encrypted at rest, in storage and in transit. We employ DRMs from Widevine, PlayReady & Fairplay, We are also TPN certified.
We request all paperwork and assets delivered 30 days from your first exhibition date. Anything less than 2 weeks cannot be guaranteed to be on the platform in time.
Yes. Any Geo Restrictions - either as an Allow List or Deny List - are set up at onboarding.
Together we set the minimum and maximum rate for individual tickets to a showing of your film, as well as the ticket split. Standard revenue split on ticketing is 50% to rights holder (you) 40% to the Host and 10% to Kinema.
Yes! We work with you to create a rate card so that licensing fees are determined by host type and audience size.
Film file, closed captioning files, poster/one sheet and a few stills.
We can support up to 8K. But the optimal resolution is 4K. We require thats you deliver the following: Film file, closed captioning files, poster/one sheet and press kit.
A Host can show your film to their audience in person at their own venue, or online via the Kinema virtual cinema.
With your approval, we make the film available to our Hosts, curate in our collections and promote in our own social media and email lists.
Absolutely. We encourage you to list all your past films on Kinema.
We do not, but we do provide your preferred contact information and speaking rates to hosts within their own event management console.
We do not, and it is not necessary. Our Offline Kinema Player allows Hosts to safely and securely access and play your film without the internet.
We are a partner based distribution network. All of our Hosts have their own audiences that they market their screening of your film to. We do however curate and select films that we think will perform well with our hosts and audiences.
We request these upfront with the film. Any new subtitle or cc files will require us to re-upload and re-encrypt the film, and you may incur additional costs.
You will have access to an insights dashboard that provides information on your bookings, tickets/rsvps, pricing and payouts. We care deeply about the privacy of paying hosts and audience members. At this time we are not offering access to the number of views or time watched for the virtual screenings within that dashboard, but can provide separately based on our partnership.